Training Terms and Conditions

Please read these terms and conditions carefully before booking a place on our training programme or course. These terms apply when you book or buy a place on our ‘Thinking and acting in more complex ways’ course.


1.1 References to “You” in these terms and conditions means the party contracting with MDV Consulting. References to “we”, “us” or “MDV” are to MDV Consulting Limited (Company No. 08842526).

1.2 References to the “Course” means our “Thinking and acting in more complex ways” one day training course.

1.3 You should understand that by booking a place on this Course, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.


2.1 If you wish to cancel your place on the course, you shall pay the following cancellation charges to us, unless otherwise agreed in writing by us:

(a) Within 5 working days of the date of the course: 100% of the charges for the Course.
(b) Within 10 working days of the date of the course: 50% of the charges for the Course.
(c) Within 15 working days of the date of the course: 25% of the charges for the Course.


3.1 If two or more people book onto the same course from the same organisation, they qualify for a 20% discount off the fees for the second and subsequent bookings. Places are subject to availability. If a delegate cancels their course place having received a Multi-booking discount, any subsequent bookings will lose the entitlement to the 20% discount.


4.1 There is no charge for transferring your booking to an alternative name from your organisation provided you notify us by email not less than 28 working days before the Course date. Email notification of a transfer may be sent to Katie Dale at Once a delegate has transferred, the usual cancellation charges as per Condition 2.1 apply.


5.1 You shall:

(a) Co-operate with us in all matters relating to provision of the Course.
(b) Provide us, in a timely manner, such documents and information relating to the Course as we may reasonably require and ensure they are accurate in all material respects.

5.2 If our performance of our obligations under the Contract is prevented or delayed by any act or omission by you, we shall not be liable for any costs, charges or losses sustained or incurred by you directly or indirectly from such prevention or delay.

5.3 You shall not, without our prior written consent, at any time from the date of the Course to the expiry of 12 months after the provision of the Course, solicit or entice away from us or employ (or attempt to employ) any person who is or has been engaged as an employee, consultant or subcontractor by us in the provision of the Course.


6.1 The purchase of a course place is subject to the prices set out for the course on our website at

6.2 A training course place is deemed to be provisional until the course fees have been paid in full. Upon registration for a course place, we will email or write to you to confirm receipt of your registration. An invoice for the full fee amount will then be raised and sent to you. Upon receipt of payment, a confirmation of the delegate place will be sent by email.

6.3 MDV Consulting will only cover the direct costs of staging the Course and providing lunch and refreshments on the day. All accommodation, travel and other expenses incurred by you in order to attend the course are your own responsibility and will not be reimbursed by us.


7.1 As between you and us, all materials provided by the course including graphics, code, text products, software, audio, music and design are owned by us. No content (in electronic form or paper format) in whole or in part may be copied, reproduced, uploaded, posted, displayed, linked to or used in any way without the prior written permission of MDV Consulting. Any such use is strictly prohibited and will constitute an infringement of the copyright and other intellectual property rights of MDV Consulting.


8.1 You shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to you by us, our employees, agents, consultants or subcontractors and any other confidential information concerning our business or its products which you may obtain.


9.1 Nothing in the Contract is intended to, or shall be deemed to, constitute a partnership or joint venture of any kind between any of the parties, nor constitute any party the agent of another party for any purpose. No party shall have authority to act as agent for, or to bind, the other party in any way.


10.1 A person who is not a party to the Contract shall not have any rights under or in connection with it.


11.1 The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in according with, the law of England and Wales.

11.2 The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of, or in connection with, the Contract or its subject matter or formation (including non-contractual disputes or claims).