Insights

Helping Commercialbank of Qatar to differentiate its customer service in a competitive market

Helping Commercialbank of Qatar to differentiate its customer service in a competitive market

Designing and implementing an assessment process to assess 80 relationship managers, feeding back their observed strengths and development needs, with recommendations for maximising their learning. Data was analysed and an action plan developed to actualise the bank's short and medium term commercial benefit.

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Reading time: 3 mins

#CustomerRelationshipManagement #AssessmentProcess

Helping a financial services organisation get new leaders up to speed during major change

Helping a financial services organisation get new leaders up to speed during major change

Creating a bespoke onboarding and transition programme to help new leaders at this financial services organisation effectively transition during a time of significant cultural and structural change. Providing a programme of both coaching and workshops.

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Reading time: 4 mins

#FinancialServices #TransitionCoaching #TransitionProgramme

Building leadership bench strength at the Financial Services Authority

Building leadership bench strength at the Financial Services Authority

Designing and leading an Executive Development Programme for the FSA. Through a bespoke evaluation process, we got to understand individual leaders from the inside out. This allowed us to report a comprehensive picture of each person’s strengths, potential and areas for development, and create concrete actions plans to help them move forward.

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Reading time: 3 mins

#ExecutiveDevelopment #360feedback #FinancialServices

Attracting and on-boarding people: what really works?

HR and talent leaders explore how to attract the people they need for the future.

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Building a talent pipeline at Laing O’Rourke

Building a talent pipeline at Laing O’Rourke

Laing O’Rourke asked us to design and deliver assessments for its emerging leaders programme. This engaging annual process measured behaviours, potential and learning agility, resulting in feedback and action plans for those selected for the programme.

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Reading time: 2 mins

#EmergingLeaders #TalentPipeline #DevelopmentProgramme

Board evaluation for a major UK plc

Board evaluation for a major UK plc

With significant changes to its Board, this leading UK plc wanted look at the capability and effectiveness of the Board as a group and to facilitate changes to optimise their performance.

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Reading time: 3 mins

#BoardEffectiveness #BoardEvaluation